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Al Ghad newspaper was very proud to announce few days ago that we have in Jordan around 92,000 ADSL accounts! Yes we have a lot of internet user, but I bet that all of those users are being cheated in a very dirty way!
I used to have an ADSL account with Orange ADSL; it was 128kbps account at the first stage. I don’t know if Orange is underestimating our abilities to calculate that 128/8 equals 16; which means that I must get a speed of 16KB/s of download. The speed has never exceeded 9KB/s on this account. I kept calling them asking about that issue and they used to answer me with a variety of reasons: “the line is under maintenance”, “you are sharing this line with a lot of people (as if it’s my problem)”, “maybe it’s a temporary problem and it will be fixed very soon”, “you have a problem with your computer”, and a lot of similar answers.
Few months later; after suffering for a long time at home and at my office I decided to fix this issue. I needed a high speed connection (I had one from Orange at the office and it was a disaster also). When I moved to a new company where they are using Zain (Fastlink formerly) as an ISP; I called them and got a new offer for a new high speed connection.
Diffidently everybody knows that the internet connections here in Jordan are all provided from Orange (Jordan Telecom Group). Few weeks after starting to use my new ADSL account; the same problem came out again. I kept calling the ISP and they always say the problem from Orange, and when I call Orange they always say it’s the ISP!
Now, the technical staff at Orange has found another way to evade the fact that they can’t stand that number of ADSL users.
Don’t be proud that we have that much of ADSL users in Jordan. Because you are just saying that 92,000 people and companies are being cheated “3ainak… 3ainak”.
